UTILITY BILLING



The City of Sugar Creek provides water, sewer, and trash utility services to residents.

Our new online payment system is live!
Pay your utility bill online at https://www.municipalonlinepayments.com/sugarcreekmo/utilities . To make a payment or set up an account, you will need your account number and the amount of your last payment. Setting up an account will also give you access to your consumption and account history, as well as the ability to sign up for electronic billing. Please contact City Hall for assistance at 816-252-4400.

New Service
If you are a newcomer to the City, please visit City Hall to complete the application for utility service. All new utility accounts will be charged a deposit ranging from $50-$150.  The City of Sugar Creek accepts checks, cash or credit card payments in the office.  For any questions, please contact the Utility Clerk at (816) 252-4400 ext. 1121.

Billing
City of Sugar Creek utility bills are mailed monthly, and are due on the 18th of every month. A late fee is assessed on delinquent utility bills.

Payment
Individuals may pay for their bill by check, cash, money order or credit/debit card.  Please include the top portion of your bill with your payment.

Phone payments
To make a payment by phone or to check your account balance, please call 877-891-3392. You will need your address and account number. Service fees apply at the time of payment. This service is available in English and in Spanish.

Check
Payments may be made by check, please make checks payable to City of Sugar Creek.

Online payments - Our new online payment system is live!
Pay your utility bill online at https://www.municipalonlinepayments.com/sugarcreekmo/utilities . To make a payment or set up an account, you will need your account number and the amount of your last payment. Service fees may apply at time of payment. Setting up an account will also give you access to your consumption and account history, as well as the ability to sign up for electronic billing. Please contact City Hall for assistance at 816-252-4400. 

As of April 1, 2023, the City of Sugar Creek will be DISCOUNTINUING our use of Official Payments (ACI Payments) as our online utility bill pay service.

Utility customers who currently use our online services may now use our NEW payment portal at https://link.edgepilot.com/s/59caf3c6/VDcF7ZOykUWNtQgRrGegJQ?u=http://www.municipalonlinepayments.com/sugarcreekmo/utilities
to make payments, print copies of bills, and check account balances.

In addition, the City also offers an automated phone service to pay bills and check account balances by calling: 1-877-891-3392. If you have any questions or concerns, please call City Hall, 816-252-4400.

Credit card payments
We do accept credit/debit cards in the office. 

Non-Sufficient Funds
Non-sufficient fund (NSF) charge is $25. An NSF fee will also be assessed for any automatic back withdrawals and any bad online payments.

For further information, please call or email our department.

CITY HALL
103 S. Sterling Ave
Sugar Creek, MO 64054